| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 8380 |
3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 28 |
| 2 8389 |
4 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 30 |
| 3 8398 |
3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 28 |
| 4 8407 |
3 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 30 |
| 5 8416 |
3 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 3 | 30 |
| 6 8425 |
4 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 31 |
| 7 8434 |
3 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 31 |
| 8 8443 |
3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 32 |
| 9 8452 |
3 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 31 |
| 10 8461 |
3 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 31 |
| 11 8470 |
3 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 32 |
| 12 8479 |
3 | 3 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 30 |
| 13 8488 |
4 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 31 |
| 14 8497 |
4 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 34 |
| 15 8506 |
3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 30 |
| 16 8515 |
3 | 3 | 4 | 3 | 4 | 3 | 3 | 4 | 3 | 30 |
| 17 8524 |
4 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 33 |
| 18 8533 |
4 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 4 | 33 |
| 19 8542 |
4 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 31 |
| 20 8551 |
3 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 32 |
| 21 8560 |
3 | 3 | 4 | 3 | 4 | 3 | 3 | 4 | 4 | 31 |
| 22 8569 |
4 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 3 | 31 |
| 23 8578 |
4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 33 |
| 24 8587 |
4 | 4 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 32 |
| 25 8596 |
4 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 3 | 31 |
| 26 8605 |
3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 29 |
| 27 8614 |
4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 30 |
| 28 8623 |
4 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 34 |
| 29 8632 |
4 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 32 |
| 30 8641 |
4 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 31 |
| 31 8650 |
3 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 32 |
| 32 8659 |
4 | 3 | 4 | 4 | 3 | 4 | 4 | 3 | 4 | 33 |
| 33 8668 |
4 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 32 |
| 34 8677 |
3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 30 |
| 35 8686 |
3 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 30 |
| 36 8695 |
4 | 4 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | 33 |
| 37 8704 |
4 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 32 |
| 38 8713 |
3 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | 3 | 31 |
| 39 8722 |
4 | 4 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 34 |
| 40 8731 |
4 | 3 | 4 | 3 | 3 | 4 | 4 | 3 | 4 | 32 |
| 41 8740 |
4 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 31 |
| 42 8749 |
3 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 31 |
| 43 8758 |
4 | 3 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 31 |
| 44 8767 |
3 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | 31 |
| 45 8776 |
4 | 3 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 31 |
| 46 8785 |
3 | 3 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 30 |
| 47 8794 |
3 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 31 |
| 48 8803 |
3 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | 31 |
| 49 8812 |
3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 28 |
| 50 8821 |
4 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 33 |
| 51 8830 |
4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 29 |
| 52 8839 |
3 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 32 |
| 53 8848 |
3 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 30 |
| 54 8857 |
3 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 29 |
| 55 8866 |
4 | 3 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 31 |
| 56 8875 |
4 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 32 |
| 57 8884 |
3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 30 |
| 58 8893 |
3 | 4 | 4 | 4 | 3 | 3 | 3 | 4 | 3 | 31 |
| 59 8902 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 60 8911 |
4 | 4 | 4 | 3 | 3 | 4 | 3 | 4 | 4 | 33 |
| 61 8920 |
4 | 3 | 3 | 3 | 4 | 3 | 3 | 4 | 4 | 31 |
| 62 8929 |
3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 29 |
| 63 8938 |
3 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 32 |
| 64 8947 |
3 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | 30 |
| 65 8956 |
3 | 3 | 3 | 3 | 4 | 4 | 4 | 3 | 3 | 30 |
| 66 8965 |
3 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 4 | 31 |
| 67 8974 |
3 | 3 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 31 |
| 68 8983 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
| 69 8992 |
4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 30 |
| 70 9001 |
4 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 3 | 31 |
| 71 9010 |
3 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 32 |
| 72 9019 |
4 | 3 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 34 |
| 73 9028 |
3 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 32 |
| 74 9037 |
3 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 32 |
| 75 9046 |
3 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 33 |
| 76 9055 |
4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 34 |
| 77 9064 |
4 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 33 |
| 78 9073 |
3 | 4 | 4 | 4 | 3 | 4 | 4 | 3 | 4 | 33 |
| 79 9082 |
3 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 29 |
| 80 9091 |
3 | 4 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 31 |
| 81 9100 |
3 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 30 |
| 82 9109 |
4 | 3 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 32 |
| 83 9118 |
3 | 3 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 31 |
| 84 9127 |
3 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 32 |
| 85 9136 |
3 | 4 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 31 |
| 86 9145 |
3 | 4 | 3 | 4 | 4 | 4 | 3 | 3 | 4 | 32 |
| 87 9154 |
3 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 31 |
| 88 9163 |
3 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 32 |
| 89 9172 |
3 | 3 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 32 |
| 90 9181 |
3 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 4 | 32 |
| 91 9190 |
3 | 3 | 3 | 4 | 4 | 3 | 3 | 3 | 3 | 29 |
| 92 9199 |
4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 34 |
| 93 9208 |
3 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 30 |
| 94 9217 |
4 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 32 |
| 95 9226 |
3 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | 31 |
| 96 9235 |
3 | 3 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 31 |
| 97 9244 |
4 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 31 |
| 98 9253 |
4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 34 |
| 99 9262 |
3 | 4 | 4 | 3 | 4 | 3 | 4 | 3 | 3 | 31 |
| 100 9271 |
4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 34 |
| 101 9280 |
3 | 4 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 33 |
| 102 9289 |
3 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 30 |
| Total | 348 |
355 |
355 |
356 |
359 |
351 |
354 |
357 |
365 |
3200 |
| Rata-Rata Pertanyaan | 3.41 |
3.48 |
3.48 |
3.49 |
3.52 |
3.44 |
3.47 |
3.50 |
3.58 |
31.37 |
| Rata-Rata Unsur | 348 / 1 = 348.00 348.00 / 102 = 3.41 |
355 / 1 = 355.00 355.00 / 102 = 3.48 |
355 / 1 = 355.00 355.00 / 102 = 3.48 |
356 / 1 = 356.00 356.00 / 102 = 3.49 |
359 / 1 = 359.00 359.00 / 102 = 3.52 |
351 / 1 = 351.00 351.00 / 102 = 3.44 |
354 / 1 = 354.00 354.00 / 102 = 3.47 |
357 / 1 = 357.00 357.00 / 102 = 3.50 |
365 / 1 = 365.00 365.00 / 102 = 3.58 |
31.37 |
| Rata-Rata Tertimbang Unsur | 348.00 / 102 = 3.41 3.41 X (1/9) 3.41 X 0.111 = 0.38 |
355.00 / 102 = 3.48 3.48 X (1/9) 3.48 X 0.111 = 0.39 |
355.00 / 102 = 3.48 3.48 X (1/9) 3.48 X 0.111 = 0.39 |
356.00 / 102 = 3.49 3.49 X (1/9) 3.49 X 0.111 = 0.39 |
359.00 / 102 = 3.52 3.52 X (1/9) 3.52 X 0.111 = 0.39 |
351.00 / 102 = 3.44 3.44 X (1/9) 3.44 X 0.111 = 0.38 |
354.00 / 102 = 3.47 3.47 X (1/9) 3.47 X 0.111 = 0.39 |
357.00 / 102 = 3.50 3.50 X (1/9) 3.50 X 0.111 = 0.39 |
365.00 / 102 = 3.58 3.58 X (1/9) 3.58 X 0.111 = 0.40 |
3.49 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
348 |
3.41 |
0.38 |
2 |
Prosedur |
1 |
355 |
3.48 |
0.39 |
3 |
Waktu Penyelesaian |
1 |
355 |
3.48 |
0.39 |
4 |
Biaya atau Tarif |
1 |
356 |
3.49 |
0.39 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
359 |
3.52 |
0.39 |
6 |
Komptensi Pelaksana |
1 |
351 |
3.44 |
0.38 |
7 |
Perilaku Pelaksana |
1 |
354 |
3.47 |
0.39 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
357 |
3.50 |
0.39 |
9 |
Sarana dan Prasarana |
1 |
365 |
3.58 |
0.40 |
| Indexs Kepuasan Masyarakat | 3.49 ( Baik ) | ||||
| Konversi IKM | 87.15 | ||||
| Mutu Pelayanan | B (Baik) | ||||